Privacy Policy

Innovative TEK LLC (“Innovative TEK,” “we,” “us,” or “our”) is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit innovativetekservices.com or use our Managed IT and technology Services/Expertise (the “Services/Expertise”).

By accessing or using our Services/Expertise, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website and Services/Expertise.

Key Points

  • We collect personal information (such as name, phone, and email) when you contact us or schedule a consultation.

  • We use your information only to deliver Services/Expertise, respond to inquiries, or improve our website.

  • We do not sell or rent your data to any third parties for marketing.

  • We share information only with trusted vendors who assist in providing our Services/Expertise.

  • We use reasonable security measures to protect your data.

  • This Privacy Policy is governed by the laws of the State of Delaware and all applicable U.S. federal privacy and consumer protection laws designed to safeguard personal information and regulate its use or sale. Any disputes arising from or relating to this Privacy Policy or our Services shall be resolved exclusively in the state or federal courts located in Kent County, Delaware.

1. Information We Collect

A. Personal Information

We may collect the following when you contact us, request support, or schedule Services/Expertise:

  • Identity Information: Name, job title

  • Contact Information: Email address, phone number, business/billing address

  • Technical Information: IP address and device identifiers for security and administration

B. Non-Personal Information

Our website may automatically collect information such as:

  • Browser type and operating system

  • Pages visited and time spent on the site

  • Date/time of visits

  • General website usage and performance data

This information does not identify you personally.

2. How We Use Your Information

We use personal and non-personal information to:

  • Deliver Managed IT Services/Expertise, cybersecurity assessments, and support

  • Respond to questions or consultation requests

  • Process billing, payments, and account administration

  • Improve our website, user experience, and service offerings

  • Send important service-related updates

We do not use your information for unsolicited marketing.

3. No-Selling Policy

Innovative TEK LLC does not sell, rent, trade, or lease your personal information.
We also do not share your information with others for their independent marketing or promotional purposes.

4. Sharing Information With Third Parties

We may share your information only with vetted, trusted third parties who help us operate our business. These include:

  • Payment & Billing Platforms: For secure payment processing

  • Scheduling and CRM Tools: To manage appointments and client communications

  • Cloud Service Providers: Such as Microsoft 365, when provisioning Services/Expertise at your request

All third parties are required to keep your data confidential and use it solely for the purpose of supporting our Services/Expertise.

We may also disclose information:

  • When required by law or court order

  • To protect the rights and safety of Innovative TEK, our clients, or others

5. Cookies & Tracking Technologies

Our website uses cookies and similar tools to enhance functionality and analyze performance.

Types of Cookies Used

  • Functional Cookies: Remember preferences and improve usability

  • Analytics Cookies: Provide aggregated, non-identifiable usage data

You may disable cookies in your browser settings. Some features may not function properly if cookies are turned off.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online system is completely secure. Use of our Services/Expertise is at your own risk.

7. Compliance With U.S. Privacy Standards

Children’s Privacy (COPPA)

Our Services/Expertise are intended for adults and businesses. We do not knowingly collect data from children under 13. If such data is discovered, we will delete it promptly.

-Data Breach Notification

If your personal information is compromised due to a security breach, we will notify you within a reasonable timeframe as required by law.

8. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of the State of Delaware.
All disputes shall be resolved exclusively in the state or federal courts located in Kent County, Delaware.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Your continued use of our Services/Expertise constitutes acceptance of the revised policy.

10. Contact Us

For questions, concerns, or requests related to this Privacy Policy, contact us:

A Registered Agent, Inc.
8 The Green STE A
Dover, DE 19901
United States
Email: info@innovativetekServices.com